If your Cruise Nation holiday includes Singapore Airlines scheduled flights, we will issue your e-tickets approximately 14 days prior to travel, these tickets will need to be printed by you and presented at the airport to the Singapore Airlines check in desk where you will then be provided with your boarding passes. Online check-in is available from 48 to 2 hours before your flight. Please ensure the airline locator is presented at check-in for your flight. Full flight details are provided on your confirmation invoice that has already been provided.
ADVANCE PASSENGER INFORMATION
Advance Passenger Information (also known as API or APIS) means your Passport/Identity Card details and in some instances, your contact information, are provided to the authorities before you travel.
Singapore Airlines may only provide each country's Customs & Immigration authorities with the relevant API or booking data required by law. This is governed by Data Protection laws applicable in the UK and the requesting country.
It is important that you provide API for each passenger travelling with you. Any inaccurate or incomplete data provided could delay your journey, either at check-in or with the immigration authorities. Cruise Nation nor Singapore Airlines cannot accept responsibility for incorrect or incomplete data provided.
HOW CAN I PROVIDE MY API DATA?
Please go to the website www.singaporeair.com. Click on “Manage booking” and enter your Singapore Airlines booking reference (this can be found on your confirmation letter) and your surname and then click on “Manage booking”.
Once you are in the booking scroll half way down the page until you get to “Passenger details” and click on “Update details”. This is where you will enter the passport details for each passenger.
WHEN DO I NEED TO HAVE PROVIDED MY API BY?
Ideally you should have provided your API by no later than 21 days prior to travel. Singapore Airlines will accept data from the moment that your booking has been made through us.
PASSENGER DOCUMENTATION SERVICE
Here at Cruise Nation we offer a service to update and complete all necessary Advance Passenger Information for the airline and cruise line you are travelling with for your holiday. We will then print and post all your necessary information to you, so you don’t need to worry about a thing. If you would like to use this service, you can email us at email@example.com with your contact number and we will call you back to gather the necessary information.
Our Passenger Documentation Service is £4.99 per passenger.